Last Updated: January 9, 2026
Welcome to Cozyscenthandmad. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website and services.
By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein. If you do not agree with any part of this policy, please discontinue use of our website immediately.
We collect various types of information to provide and improve our services to you. The information we collect falls into several categories:
When you use our contact forms, request quotes, or engage with our services, we may collect personal information including but not limited to:
When you visit our website, we automatically collect certain information about your device and browsing behavior:
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. These technologies help us understand user preferences, remember your settings, and improve our services. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality.
We use the collected information for various legitimate business purposes:
Your information enables us to provide, maintain, and improve our packaging and shipping services. We use your data to process requests, fulfill orders, coordinate deliveries, and communicate about service status. Personal information helps us customize our offerings to meet your specific packaging requirements.
We use contact information to respond to inquiries, provide customer support, send service updates, and share relevant information about our packaging solutions. We may also send promotional materials about new services, special offers, or industry insights, though you can opt out of marketing communications at any time.
Information collected helps us operate and improve our business processes. We analyze usage patterns to optimize website performance, develop new features, enhance user experience, and make informed business decisions. Data analysis helps us understand customer needs and improve service quality.
We may use and disclose information as necessary to comply with legal obligations, respond to lawful requests from authorities, enforce our terms and conditions, protect our rights and property, and ensure the safety and security of our users and services.
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share information in the following circumstances:
We work with trusted third-party service providers who assist in business operations, including payment processors, shipping carriers, IT service providers, and marketing platforms. These providers have access to personal information only as necessary to perform their functions and are obligated to maintain confidentiality.
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent website notice before your information becomes subject to a different privacy policy.
We may disclose personal information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, comply with legal processes, respond to claims, or protect the safety of any person.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to enhance our protective measures.
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider the nature of the information, potential risks from unauthorized use or disclosure, purposes for processing, and applicable legal requirements.
Once information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies and applicable regulations.
You have certain rights regarding your personal information:
You may request access to the personal information we hold about you and ask us to correct, update, or delete inaccurate information. We will respond to legitimate requests in accordance with applicable laws.
You can opt out of receiving promotional emails by clicking the unsubscribe link in our communications or contacting us directly. Please note that even if you opt out of marketing messages, we may still send transactional or service-related communications.
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling cookies may limit your ability to use certain features of our website.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child, we will take steps to delete such information promptly.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws different from those in your jurisdiction. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page and update the "Last Updated" date. Significant changes will be communicated through prominent notices on our website or via email. Your continued use of our services after changes become effective constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Cozyscenthandmad
1560 Broadway, New York, NY 10036, USA
Phone: +1 212-768-1560
Email: notifyuse@cozyscenthandmad.world
We are committed to working with you to obtain a fair resolution of any privacy concerns.